ELGIN, ILLINOIS, USA, (March 14), 2008 - CALLTELE, Inc. a major voice and data solution provider, announces the opening of its new offices in Elgin, Illinois located at 1275 Davis Road, Suite 115. CALLTELE has been a part of the Elgin business community for 3 1/2 years and made the decision to retain the Chicago suburb as its base of operations. Expansion to the new facility has generated opportunities for advancement for two key employees.
Aaron Kane, President of CALLTELE said, “In our 3 ½ year existence, CALLTELE has come far in its ability to provide our customers with the best voice and data information and services possible. We recognize that the continual leadership that our employees have demonstrated to our customers and to CALLTELE has helped to make our expansion possible.”
“These promotions reflect CALLTELE’s commitment to its employees as well as the employees’ commitment to CALLTELE, remarked Aaron Kane. Not only will these promotions benefit our customers and our company but they are our way of commending the significant contributions and tangible results that these individuals have made to our continued success.”
After 2 ½ years with CALLTELE, Inc., Fox Valley resident, Brian Porretto, Service Manager, has been named Senior Project Manager. His new responsibilities include creating, executing and monitoring all work plans of CALLTELE’s customer base. Uniquely positioned, Porretto will assist both the sales and service departments in managing day-to-day operational aspects of service support and the scope of work for project development. Applying his knowledge of industry standards, Mr. Porretto will review deliverables prepared by both the sales and service teams to enhance service to CALLTELE customers.
As technical manager, the Sr. Project Manager creates and executes project plans across multiple projects. Mr. Porretto will assign project specific certified technicians, prepare service reviews and verify quality assurance procedures. He will be responsible for ensuring that all customer projects meet stipulated requirements upon completion.
Claudia Diaz, Customer Service Manager, has been promoted to Director of Operations & National Support. She will direct account management of all national and Canadian service accounts. Ms. Diaz will also be responsible for overseeing the day-to-day operations of CALLTELE’s business functions, managing national project service technicians as well as vendor and supplier relations. She will provide technical service support for customer moves, additions, or changes to their existing business phone systems.
Sixteen years of experience in the telecommunication industry has allowed Ms. Diaz to offer her expertise to CALLTELE in a variety of ways since its inception. She has served an important role in the company’s development to this point. Diaz’s new role, will allow her to continue to contribute to the overall direction of the firm’s regional and national business development efforts and she will play an integral part in the future direction of the company.
About CALLTELE
CALLTELE is a professional full service voice and data solution provider. Focused on customer satisfaction the company strives to bring full understanding of unified communication, VoIP, and disaster recovery.
As partners of Avaya, Cisco and Nortel, CALLTELE is vendor neutral. The company’s priority is to insure that each customer’s special requirements are met by customizing applications to fulfill the uniqueness of each situation. It also provides nationwide support, system maintenance and network monitoring. As disaster recovery specialists, CALLTELE assists any size company to decrease business interruption by maintaining communication.
CALLTELE is a privately held company headquartered in Elgin, Illinois, with operations throughout North America and Canada. Its focus is to aid small to medium size companies as well as addressing the needs of the fortune 1000's.
####For more information, please contact CALLTELE, 847-888-1900 or visit http://www.callteleusa.com.
Monday, April 7, 2008
Wednesday, April 2, 2008
CALLTELE EXPANDS TO NEW OPERATIONS CENTER IN ELGIN ILLINOIS
ELGIN, ILLINOIS, USA, (March 14), 2008 - CALLTELE, a major voice and data solution provider, announces the opening of its new offices in Elgin, Illinois located at 1275 Davis Road, Suite 115. CALLTELE has been a part of the Elgin business community for 3 1/2 years and made the decision to retain the Chicago suburb as its base of operations. The new site, will allow CALLTELE to continue to enhance its presence in the Chicago area as well as maintain and expand its reach across North America and Canada.
The centralized location also allows CALLTELE easy access to its customers and network points of presence. CALLTELE will be able to maintain its high quality service levels while effectively serving customers with integrated voice and data solutions.
The new corporate headquarters will support CALLTELE’s rapid growth and provide its customers with consistently evolving
telecommunication products and service solutions that keep pace with changing technology.
“Our company is growing to meet the needs of our customers,” said Aaron Kane, president of CALLTELE. “We made the decision to secure a larger facility because as CALLTELE continues its innovation in voice and data solutions and technical services, this new location will
become an integral part of our growth. We pride ourselves on our ability to assist our customers with all of their telephony needs—from accessories to an entire infrastructure rebuild.
CALLTELE's focus has always been on providing quality customer service. With the acquisition of our new offices, we will be able to provide comprehensive voice and data and VoIP solutions, disaster recovery and system maintenance services to a whole new level.”
About CALLTELE
CALLTELE is a professional full service voice and data solution provider. Focused on customer satisfaction the company strives to bring full understanding of unified communication, VoIP, and disaster recovery.
As partners of Avaya, Cisco and Nortel, CALLTELE is vendor neutral. The company’s priority is to insure that each customer’s special requirements are met by customizing applications to fulfill the uniqueness of each situation.
It also provides nationwide support, system maintenance and network monitoring. As disaster recovery specialists, CALLTELE assists any size company to decrease business interruption by maintaining communication.
CALLTELE is a privately held company headquartered in Elgin, Illinois, with operations throughout North America and Canada. Its focus is to aid small to medium size companies as well as addressing the needs of the fortune 1000's.
####For more information, please contact CALLTELE, 847-888-1900 or visit http://www.thevoipspecialist.com.
The centralized location also allows CALLTELE easy access to its customers and network points of presence. CALLTELE will be able to maintain its high quality service levels while effectively serving customers with integrated voice and data solutions.
The new corporate headquarters will support CALLTELE’s rapid growth and provide its customers with consistently evolving
telecommunication products and service solutions that keep pace with changing technology.
“Our company is growing to meet the needs of our customers,” said Aaron Kane, president of CALLTELE. “We made the decision to secure a larger facility because as CALLTELE continues its innovation in voice and data solutions and technical services, this new location will
become an integral part of our growth. We pride ourselves on our ability to assist our customers with all of their telephony needs—from accessories to an entire infrastructure rebuild.
CALLTELE's focus has always been on providing quality customer service. With the acquisition of our new offices, we will be able to provide comprehensive voice and data and VoIP solutions, disaster recovery and system maintenance services to a whole new level.”
About CALLTELE
CALLTELE is a professional full service voice and data solution provider. Focused on customer satisfaction the company strives to bring full understanding of unified communication, VoIP, and disaster recovery.
As partners of Avaya, Cisco and Nortel, CALLTELE is vendor neutral. The company’s priority is to insure that each customer’s special requirements are met by customizing applications to fulfill the uniqueness of each situation.
It also provides nationwide support, system maintenance and network monitoring. As disaster recovery specialists, CALLTELE assists any size company to decrease business interruption by maintaining communication.
CALLTELE is a privately held company headquartered in Elgin, Illinois, with operations throughout North America and Canada. Its focus is to aid small to medium size companies as well as addressing the needs of the fortune 1000's.
####For more information, please contact CALLTELE, 847-888-1900 or visit http://www.thevoipspecialist.com.
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